Annual Report 2016

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Business development Business model Cash Flow Statement Consolidated Balance Sheet Consolidated Statement of Income Financial position and net assets Forecast Remuneration report Results of operations Risk report Segmental Report
10 year overview
Stock markets Share performance Dividend Annual General Meeting Investor relations activities Shareholding structure Analysts' expectations Share data
Strategic principles Strategy in practice
Foundations of the Group
Business model Management system
Value-based management Operational management system
Research and development
Report on economic position
Macroeconomic climate and industry-specific environment
Macroeconomic climate Industry-specific environment
Business development
Property & Casualty reinsurance Life & Health reinsurance Investments Total result
Overall assessment of the business position Results of operations
Property & Casualty reinsurance Life & Health reinsurance Investments
Financial position and net assets
Investment policy Investments Analysis of the capital structure Management of policyholders’ surplus Group shareholders’ equity Financing and Group debt Analysis of the consolidated cash flow statement Financial strength ratings Information pursuant to § 315
Information on Hannover Rück SE
Results of operations Development of the individual lines of business Assets and financial position Risks and opportunities Other information Outlook
Other success factors
Our staff
Key personnel ratios Health management Recruitment efforts Employee survey Thanks to our staff
Sustainability at Hannover Re
Our sustainability strategy Governance and dialogue Product responsibility Attractive employer Environmental protection
Opportunity and risk report
Risk report
Strategy implementation Major external factors Risk capital Risk management Risk management system Internal control system Risk landscape of Hannover Re Internal risk assessment Underwriting risks in property and casualty reinsurance Underwriting risks in life and health reinsurance Market risks Counterparty default risks Operational risks Other risks
Opportunity report
Overall assessment by the Executive Board
Enterprise management
Declaration on Corporate Governance
Corporate Governance Declaration of Conformity Further enterprise management principles Working practice of the Executive Board and Supervisory Board Compliance Risk monitoring and steering
Remuneration report
Remuneration Executive Board Remuneration Supervisory Board Loans to members of the management boards and contingent liabilities Securities transactions and shareholdings Remuneration of staff and senior executives
Outlook
Forecast
Economic developments Property & Casualty reinsurance Life & Health reinsurance Investments Outlook 2017
Consolidated balance sheet Statement of income Statement of comprehensive income Statement of changes in shareholders’ equity Cash flow statement Notes Auditor's report Responsibility statement
Report of the Supervisory Board Supervisory Board Members
Global presence Strategic business groups

Global presence

Australia

Hannover Life Re of Australasia Ltd.

Level 7,
70 Phillip Street,
Sydney NSW 2000,
Tel. +61 2 9251-6911,
Fax +61 2 9251-6862
Managing Director & CEO:
Gerd Obertopp

Hannover Rueck SE Australian Branch

The Re Centre, Level 21
Australia Square
264 George Street
Sydney NSW 2000
G. P. O. Box 3973
Sydney NSW 2001
Tel. +61 2 9274-3000
Fax +61 2 9274-3033
General Manager – Property & Casualty:
Michael Eberhardt
Agent:
Ross Littlewood

International Insurance Company of Hannover SE (Australian Branch) – Underwriting Office

Level 21
20 Bond Street
Sydney NSW 2000
Tel. +61 2 8373-7580
Fax +61 2 9274-3033
Head of Branch:
Mark Fleiser
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Bahrain

Hannover ReTakaful B.S.C. (c)

Al Zamil Tower
17th Floor
Government Avenue
Manama Center 305
Manama
Tel. +973 17 21-4766
Fax +973 17 21-4667
Managing Director:
Mahomed Akoob

Hannover Rück SE Bahrain Branch

Al Zamil Tower
17thFloor
Government Avenue
Manama Center 305
Manama
Tel. +973 17 21-4766
Fax +973 17 21-4667
General Manager:
Mahomed Akoob
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Bermuda

Hannover Life Reassurance Bermuda Ltd.

Victoria Place, 2nd Floor,
31 Victoria Street
Hamilton, HM 10
P.O. Box 2373
Hamilton, HM JX
Tel. +1 441 295-2827
Fax +1 441 295-2844
Managing Director:
Chantal Cardinez

Hannover Re (Bermuda) Ltd.

Victoria Place, 2nd Floor,
31 Victoria Street
Hamilton, HM 10
Tel. +1 441 294-3110
Fax +1 441 296-7568
President & CEO:
Dr. Konrad Rentrup
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Brazil

Hannover Rück SE Escritório de Representação no Brasil Ltda.

Praça Floriano, 19 salas 1701/02
CEP 20 031 050
Rio de Janeiro
Tel. +55 21 2217-9500
Fax +55 21 2217-9515
Representative:
Jan Rössel
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Canada

Hannover Re (Ireland) DAC
Canadian Life Branch

220 Bay Street, Suite 400,
Toronto, Ontario M5J 2W4
Tel. +1 416 607-7824
Fax +1 416 867-9728
General Manager:
Amhlaoibh Lynch

Hannover Rück SE
Canadian Branch

220 Bay Street, Suite 400,
Toronto, Ontario M5J 2W4
Tel. +1 416 867-9712
Fax +1 416 867-9728
General Manager:
Laurel E. Grant

International Insurance Company of
Hannover SE (Canadian Branch)

220 Bay Street, Suite 400,
Toronto, Ontario M5J 2W4
Tel. +1 416 867-9712
Fax +1 416 867-9728
Head of Canadian Branch:
Derek Spafford
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China

Hannover Rück SE Shanghai Branch

Suite 701-703, Building 1
Lujiazui Century Financial Plaza
729 South Yanggao Road
200127 Shanghai
Tel. +86 21 2035-8999
Fax +86 21 5820-9395
General Manager:
Fook-Kong Lye

Hannover Rück SE Hong Kong Branch

2008 Sun Hung Kai Centre
20th Floor
30 Harbour Road
Wanchai, Hongkong
Tel. +852 2519-3208
Fax +852 2588-1136
General Manager:
Wilbur Lo
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Colombia

Hannover Rück SE Bogotá Oficina de Representación

Carrera 9 No. 77 – 67
Floor 5
Bogotá
Tel. +57 1 642-0066
Fax +57 1 642-0273
General Manager:
Miguel Guarin
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France

Hannover Rück SE Succursale Française

33 Avenue de Wagram
75017 Paris
Tel. (Life & Health) : +33 1 4561-7300
Tel. (Property & Casualty) : +33 1 4561-7340 Fax : +33 1 4006-0225
Managing Director:
Raphaël Rimelin
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India

Hannover Re Consulting Services India Private Limited

C&B Square
Sangam Complex
Unit 502, 5th Floor
Andheri-Kurla Rd,
Andheri (East)
Mumbai 400059
Tel. +91 22 6138-0808
Fax +91 22 6138-0810
General Manager:
GLN Sarma
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Ireland

Hannover Re (Ireland)
Designated Activity Company

No. 4 Custom House Plaza, IFSC
Dublin 1
Tel. +353 1 633-8800
Fax +353 1 633-8806
Managing Director L&H & CEO:
Debbie O’Hare
Managing Director ASI:
Kathrin Scherff
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Italy

Hannover Re Services Italy S.r.l.

Via Dogana, 1
20123 Mailand
Tel. +39 02 8068-1311
Fax +39 02 8068-1349
Head of Administration:
Giorgio Zandonella-Golin
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Japan

Hannover Re Services Japan

Hakuyo Building, 7th Floor
3 – 10 Nibancho
Chiyoda-ku
Tokio 102-0084
Tel. +81 3 5214-1101
Fax +81 3 5214-1105
General Manager:
Takayuki Ohtomo
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Korea

Hannover Rück SE Korea Branch

Room 414, 4th Floor
Gwanghwamoon Officia Building
92 Seamunan-ro, Jongro-gu
Seoul 03186
Tel. +82 2 3700-0600
Fax +82 2 3700-0699
General Manager:
Frank Park
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Malaysia

Hannover Rück SE Malaysian Branch

Suite 29-01
Integra Tower, The Intermark
348 Jalan Tun Razak
50400 Kuala Lumpur
Tel. +60 3 2687-3600
Fax +60 3 2687-3760
General Manager:
Rohan Kananathan
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Mexico

Hannover Services (México) S.A. de C.V.

German Centre
Oficina 4-4-28
Av. Santa Fé No. 170
Col. Lomas de Santa Fé
C.P. 01210 México, D.F.
Tel. +52 55 9140-0800
Fax +52 55 9140-0815
General Manager:
Guadalupe Covarrubias
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South Africa

Compass Insurance Company Limited

KPMG Wanooka Place,
Ground Floor
St. Andrews Road
Parktown
Johannesburg 2193
P. O. Box 37226
Birnam Park 2015
Tel. +27 11 745-8333
Fax +27 11 745-8444
www.compass.co.za
Managing Director:
Paul Carragher

Hannover Life Reassurance Africa Limited

Rosebank Towers
Office Level 3
15 Biermann Ave
Rosebank, Johannesburg 2196
P. O. Box 85321
Emmarentia 2029
Tel. +27 11 481-6500
Fax +27 11 484-3330/32
Managing Director:
Wesley Clay

Hannover Reinsurance Africa Limited

Rosebank Towers
Office Level 3
15 Biermann Ave
Rosebank, Johannesburg 2196
P. O. Box 85321
Emmarentia 2029
Tel. +27 11 481-6500
Fax +27 11 484-3330/32
Managing Director:
Randolph Moses

Hannover Reinsurance Group Africa (Pty) Ltd.

Rosebank Towers
Office Level 3
15 Biermann Ave
Parktown, Johannesburg 2196
P. O. Box 85321
Emmarentia 2029
Tel. +27 11 481-6500
Fax +27 11 484-3330/32
Managing Director:
Achim Klennert
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Spain

HR Hannover Re, Correduría de Reaseguros, S.A.

Paseo del General Martínez
Campos 46
28010 Madrid
Tel. +34 91 319-0049
Fax +34 91 319-9378
General Manager:
Eduardo Molinari
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Sweden

Hannover Rück SE Tyskland filial

Hantverkargatan 25
P. O. Box 22085
10422 Stockholm
Tel. +46 8 617-5400
Fax (Life & Health) +46 8 617-5597
Fax (Property & Casualty) +46 8 617-5593
Managing Director:
Thomas Barentheim

International Insurance Company of Hannover SE (Scandinavian Branch)

Hantverkargatan 25
P. O. Box 22085
10422 Stockholm
Tel. +46 8 617-5400
Fax +46 8 617-5590
Managing Director:
Thomas Barenthein
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Taiwan

Hannover Rück SE Taipei Representative Office

Rm 902, 9F, No. 129, Sec. 3
Minsheng E. Road<br /> Taipeh
Tel. +886 2 8770-7792
Fax +886 2 8770-7735
Representative:
Ryan Chou
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United Kindom

International Insurance Company of Hannover SE (UK Branch)

10 Fenchurch Street
London EC3M 3BE
Tel. +44 20 7015-4000
Fax +44 20 7015-4001
Managing Director:
Nick Parr

Hannover Re UK Life Branch

10 Fenchurch Street
London EC3M 3BE
Tel. +44 20 3206-1700
Fax +44 20 3206-1701
Managing Director:
Stuart Hill

Hannover Services (UK) Limited

10 Fenchurch Street
London EC3M 3BE
Tel. +44 20 7015-4290
Fax +44 20 7015-4001
Managing Director:
Nick Parr
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USA

Hannover Life Reassurance Company of America

200 South Orange Avenue
Suite 1900
Orlando, Florida 32801
Tel. +1 407 649-8411
Fax +1 407 649-8322
President & CEO:
Peter R. Schaefer

Office Charlotte

13840 Ballantyne Corporate Place,
Suite 400
Charlotte, North Carolina 28277
Tel. +1 704 731-6300
Fax +1 704 542-2757
President & CEO:
Peter R. Schaefer

Office Denver

4500 Cherry Creek Drive South,
Suite 1100
Glendale, CO 80246
Tel. +1 303 860-6011
Fax +1 303 860-6032
President & CEO:
Peter R. Schaefer

Office New York

112 Main Street
East Rockaway, New York 11518
Tel. +1 516 593-9733
Fax +1 516 596-0303
President & CEO:
Peter R. Schaefer

Hannover Re Services USA, Inc.

500 Park Blvd., Suite 805
Itasca, Illinois 60143
Tel. +1 630 250-5517
Fax +1 630 250-5527
General Manager:
Eric Arnst
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Supervisory Board Members
Strategic business groups
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